These Terms and Conditions (“Terms”) govern your use of the Ascend Property Management Limited website, located at ascendproperty.co.nz (“the Website”). By accessing or using the Website, you agree to be bound by these Terms. If you do not agree, please do not use the Website.

Ascend Property Management Limited (“Ascend”, “we”, “our”, “us”) reserves the right to update these Terms at any time. Changes take effect when published on the Website. We encourage you to review these Terms periodically.

1. About the Website

The Website provides information about Ascend’s property management services, team, and philosophy. Visitors may also submit enquiries through contact forms on the Website.

The Website is intended for use by property owners, current and prospective tenants, and other parties with a genuine interest in Ascend’s services. It is not intended to provide legal, financial, or investment advice.

2. Enquiries and Contact Forms

The Website allows you to submit enquiries to Ascend via contact forms. When you do so, you agree to provide accurate and complete information.

Please note the following important points regarding enquiries:

Submitting an enquiry does not create a binding agreement between you and Ascend, and does not guarantee that Ascend will take on the management of your property or enter into any business relationship with you.
Ascend will consider each enquiry on its merits and reserves the right to decline to engage with any individual or property at its sole discretion.
We will endeavour to respond to enquiries within a reasonable timeframe, but cannot guarantee specific response times.
Enquiry submissions are subject to our Privacy Policy, which explains how we handle the personal information you provide.

3. Use of the Website

3.1 Permitted Use

You may use the Website for lawful purposes only. You agree not to:

Use the Website in any way that breaches any applicable local, national, or international law or regulation
Use the Website to transmit unsolicited, commercial, or promotional material
Attempt to gain unauthorised access to any part of the Website or its related systems
Use automated tools to scrape, crawl, or extract content from the Website without our written consent
Introduce viruses, malware, or other harmful material to the Website

3.2 Website Availability

We aim to keep the Website available at all times, but we do not guarantee uninterrupted access. The Website may be temporarily unavailable due to scheduled maintenance, technical issues, or circumstances outside our control. We are not liable for any loss or inconvenience caused by Website downtime.

4. Information and Accuracy

We take care to ensure the information on the Website is accurate and up to date. However, we make no warranties or representations, express or implied, as to the completeness, accuracy, or currency of any content on the Website.

The content on the Website is provided for general information purposes only. It does not constitute legal, financial, investment, or professional advice. You should seek independent professional advice before making any decisions based on information found on this Website.

Property management legislation in New Zealand, including the Residential Tenancies Act 1986 and the Healthy Homes Standards, is subject to change. While we aim to reflect current requirements in our content, we recommend confirming current obligations with a qualified professional or Tenancy Services.

5. Intellectual Property

All content on the Website, including text, graphics, logos, images, and the overall design, is the property of Ascend Property Management Limited or its licensors and is protected by New Zealand and international intellectual property laws.

You may:

View and print pages from the Website for your own personal, non-commercial use
Share links to Website pages

You may not:

Reproduce, distribute, or publish any content from the Website without our prior written consent
Use any Ascend branding, logos, or trade marks without our written permission
Frame or mirror any part of the Website on another site without our prior written consent

6. Third-Party Links and Platforms

The Website may contain links to third-party websites or platforms, including Tenancy Services, Renti, and PropertyMe. These links are provided for convenience only. Ascend does not endorse, control, or take responsibility for the content or practices of any third-party websites.

Your use of any third-party website is at your own risk and subject to that website’s own terms and conditions and privacy policy. We encourage you to review these before providing any personal information to those platforms.

7. Limitation of Liability

To the fullest extent permitted by law, Ascend Property Management Limited excludes all liability for any loss or damage, whether direct, indirect, consequential, or otherwise, arising from:

Your use of, or inability to use, the Website
Reliance on any information contained on the Website
Unauthorised access to or alteration of your data
Any interruption, suspension, or termination of the Website

Nothing in these Terms excludes or limits any liability that cannot be excluded or limited under the Consumer Guarantees Act 1993 or any other applicable New Zealand law.

8. Privacy

Your use of the Website is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Our Privacy Policy explains how we collect, use, store, and protect personal information you provide through the Website. You can read the full Privacy Policy on our website or by contacting us directly.

9. Cookies

The Website is built on the Wix platform and may use cookies and similar tracking technologies. By continuing to use the Website, you consent to our use of cookies in accordance with our Privacy Policy.

You can manage cookie preferences through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the Website.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of New Zealand. Any disputes arising in connection with these Terms or your use of the Website will be subject to the exclusive jurisdiction of the New Zealand courts.

11. Contact Us

If you have any questions about these Terms, please contact us:

Ascend Property Management Limited

Director / Senior Property Manager: Jessica Aiello

Website: ascendproperty.co.nz

Region: Taranaki, New Zealand